HBO Hack: How Did They Let It Happen?

[HARDY]

When I read that hackers had taken over a terabyte of movies and other files from HBO, putting one of its most valuable properties, Game of Thrones, at risk, I wondered: How do you not notice that suddenly over a terabyte of data connected to highly confidential properties is being siphoned out of a company? Given the commentary from the hackers, I’d bet money that this will eventually be traced to some summer intern (at least that’s where I’d start). After the Sony hack, firms like HBO were all supposed to put in file access controls and monitors like Varonis, put in aggressive network monitoring capability, and make sure that physical storage media isn’t making it in and out of sites (granted, with SSD cards starting to get to terabyte capacity, this last is getting more difficult).

At HBO, many people are probably wondering if they’ll have jobs at the end of the month, because it is doubtful the HBO board or executive staff is in much of a forgiving mood given the coverage.

Recalling the Sony Hack

Recall that the fallout of the Sony hack was the inability to release a movie, a CEO who had to step down, and a lot of relationship-damaging email getting out. This last created huge ongoing problems not only for the studio but for anyone who wrote one of those highly personal and embarrassing emails. In effect, the hack, allegedly done by North Korea, created the opportunity to blackmail many Sony executives and successfully blackmail the company in general. As a result, the true cost to the firm was likely billions more than anything that was reported because those emails probably uncovered internal affairs, illicit use of company property, improper expenses, and pictures folks don’t want to see on the news. Not everything that was taken was probably ever released, but sits out there, either generating cash for those who took it, or keeping the folks who created it from sleeping soundly at night.

Email Lessons

One lesson we should learn is that if you don’t want it in the news, don’t put it in email. I used to do email audits and it still amazes me what people put in email. An impressive amount of it would get people fired, damage important relationships (including leading to divorce), and potentially end careers. We’ve seen some incredible foolishness on Twitter and other social networks that end careers but these things likely don’t hold a candle to what many who laugh at the social media mistakes put in email.

Email is not a secure mode of communications. It does create a document trail, your employer (and auditors) can look at it without telling you, and if you read the fine print from email providers and carriers, they pretty much have unfettered rights to anything you put in it.

So, if you don’t want your kids to see it, if you don’t want your pastor to see it, if you don’t want your spouse to see it, and if you don’t want it in your personnel file, don’t put it in email. Then if someone hacks into your email repository, you don’t have to suddenly start working on your resume or think about changing your Facebook status to suddenly single.