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Voice technology firm hits back


Guest Mohammed
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Guest Mohammed

In a blog post on its company website, it described the allegations as "both incorrect and inaccurate".

The BBC has been told that most voice mail calls handled by Spinvox are transcribed by call centre staff, rather than converted automatically.

In the blog post, Spinvox said this was incorrect. "All speech technology requires training," it added.

Humans were used to correct and inspect some audio and text, but it said Spinvox had delivered "world-leading breakthroughs" in speech recognition technology

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Guest Zendaor

Hmm, Nowadays no one sure about anything. I'm not even sure if someone is spying on my computer now!

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