Plans & Prices :
€14 : 1TB Storage with Unmetered bandwitch with 10Gibt speed
€16 : 3TB Storage with 6TB Upload with 10Gibt speed
These are the main planes they change if you add more storage
They have also Dedicated servers
€150 : 16-32TB (you can choose what you want all same price) with 80TB upload and 1Gibt speed
Customer Service : Good enough, i ran into some problems with rclone mounting and i opened a ticket and they clerify the problem smoothly) there wiki is so detailed that you won't have to ask unless it's something seriously complicated.
Payment Methods : I used Paypal, they support crypto too.
Pros : Good Speed, reliable server, one click to install all apps (44Apps including Plex and Jellyfin)
Cons :
1 - Cost (other provider may have better price with even bigger storage)
2 - Storage
In overall it's a good Hosting server, but i'm thinking to switch, the storage is my only problem.